I can't log on.... OR...It was working just fine the last time....

  • In the "Connect To" screen make sure your username is spelled correctly.

  • Make sure that you entered your username in all lowercase letters.
  • Just your username...not username@boreal.org...that's your e-mail address!
  • Check to make sure that your Caps Lock key is not on.
  • Make sure that you spelled your password correctly.
  • Remember...usernames and passwords are ALWAYS case sensitive. The password Rover29 and rover29 are not the same...What?? you don't use your pets name as your password?
  • Check the Phone Number. It should read 3879555 or 387-9555. If it has 1-218...or any other area code, it won't work...unless you're calling long distance. To remove the area code permanently:
    • Win95/98- Click the "Dial Properties..." button and put 218 in the "Area Code:" box. Click OK.

    • Windows 2000/XP- Click the "Properties" button, then click the "Rules" or "Dialing Rules" button. Click "Edit" and put 218 in the "Area Code" box. Click OK, OK, OK.
  • If you have Windows XP - From the Start menu, select "Connect", "Show All Connections", or select "Control Panel" and double-click the "Network Connections" icon. In the window that appears, right-click on the Boreal dial-up connection and select Properties. Click on the Options tab and make sure that Include Windows logon domain is unchecked. If you're still having problems, try going back to the same Properties window, clicking on the Advanced tab, and unchecking the line that says "Protect my computer and network by limiting...".